Terms & Conditions

Effective Date: 10/22/2024

Welcome to Lifalytics! These Terms and Conditions ("Terms") govern your use of the Lifalytics platform, website, mobile application, and any services provided (collectively referred to as "Lifalytics," "we," "our," or "us"). Lifalytics is a subscription-based service platform designed to integrate your health, fitness, and wellness data from various devices, including smartwatches, fitness trackers, and other health applications, into a unified platform. By using Lifalytics, you agree to these Terms, so please read them carefully.

1. Acceptance of Terms

By accessing or using the Lifalytics platform, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must not use the platform.

2. Changes to Terms

We may update or modify these Terms at any time. If we make material changes, we will notify you by email or through the platform. Your continued use of the platform after any changes to these Terms constitutes your acceptance of the revised Terms.

3. Eligibility

You must be at least 18 years of age, or the age of majority in your jurisdiction, to create an account and use Lifalytics. By using the platform, you represent and warrant that you have the legal capacity to enter into these Terms.

4. Account Registration and Security

  • Account Creation: To access Lifalytics, you must create an account and provide accurate, complete, and up-to-date information. You agree to keep your account information current.

  • Account Security: You are responsible for maintaining the confidentiality of your account credentials. You are also responsible for all activities that occur under your account. If you suspect any unauthorized use of your account, you must notify us immediately at info@lifalytics.com.

  • Multiple Accounts: You may not create multiple accounts for abusive purposes, such as spamming, manipulating Lifalytics services, or violating these Terms.

5. Subscription and Fees

  • Subscription Services: Lifalytics is a subscription-based service. You agree to pay any applicable subscription fees and taxes for your use of the platform. Prices and terms of subscription plans are available on our website and within the app.

  • Payment Information: You must provide valid payment information when subscribing to Lifalytics. By submitting payment information, you authorize us to charge all subscription fees and any applicable taxes to your payment method.

  • Billing and Renewals: Subscriptions are automatically renewed on a monthly or annual basis unless you cancel your subscription prior to the renewal date. You can manage or cancel your subscription at any time through your account settings.

  • Refunds: All payments are non-refundable except as required by law or as stated in our Refund Policy.

6. Health and Wellness Data

Lifalytics collects and processes health and wellness data from your smartwatch, fitness trackers, and other health-related devices and applications to provide you with analytics, progress tracking, and insights.

  • User Data Ownership: You own your personal health and wellness data that is collected and stored within the Lifalytics platform.

  • Data Sharing: You control who has access to your health and fitness data, including trainers, therapists, or team members, by managing your account settings. Lifalytics will not share your data with third parties without your consent, except as described in our Privacy Policy.

  • Data Accuracy: While we strive to provide accurate data and analytics, Lifalytics is not responsible for the accuracy of the data provided by third-party devices, apps, or services you connect to the platform.

7. Use of the Platform

You agree to use Lifalytics only for lawful purposes and in accordance with these Terms. You agree that you will not:

  • Use the platform in any manner that could damage, disable, or impair the platform or interfere with any other user’s experience.

  • Upload or transmit any harmful or malicious content, such as viruses, malware, or other harmful software.

  • Access or attempt to access another user's account without authorization.

  • Engage in any activity that violates any applicable laws or regulations.

8. Third-Party Integrations

Lifalytics integrates with third-party applications, smartwatches, fitness trackers, and other health monitoring devices ("Third-Party Services"). By connecting these devices to Lifalytics, you authorize the platform to access and process data from those services in accordance with our Privacy Policy.

  • No Endorsement: Lifalytics does not endorse or guarantee the functionality or accuracy of any Third-Party Services. Use of these services is subject to their own terms and conditions, and Lifalytics is not responsible for any issues arising from their use.

  • Data Transfer: By integrating Third-Party Services, you acknowledge that data transfer between services may not always be error-free or secure.

9. Einstein Analytics and Predictive Insights

Lifalytics leverages Einstein Analytics to process your data and provide predictive insights. These insights are designed to help you understand and improve your health, wellness, and fitness over time.

  • No Medical Advice: The analytics and insights provided by Lifalytics, including those generated through Einstein Analytics, are for informational purposes only. They are not intended as a substitute for professional medical advice, diagnosis, or treatment.

  • User Responsibility: You are responsible for how you interpret and use the data provided through the platform. Always consult a medical professional before making health-related decisions or starting new fitness or wellness programs.

10. Trainers, Therapists, and Team Members

Lifalytics allows users to collaborate with personal trainers, therapists, and other team members through data sharing and progress tracking.

  • Team and Trainer Access: If you choose to invite or share data with trainers or other users, you are responsible for managing access permissions. Trainers and therapists may view, track, and provide feedback based on your shared data, but Lifalytics is not responsible for the actions of any third party with whom you choose to share data.

  • Trainer and Therapist Responsibility: Trainers and therapists who use Lifalytics must act in accordance with applicable laws, regulations, and industry standards. Lifalytics does not verify the qualifications, credentials, or expertise of trainers or therapists using the platform.

11. Intellectual Property

  • Lifalytics Ownership: All content, features, and functionality of the Lifalytics platform, including but not limited to software, text, graphics, logos, and designs, are the property of Lifalytics and are protected by intellectual property laws.

  • License to Use: Lifalytics grants you a limited, non-exclusive, non-transferable, revocable license to use the platform for your personal, non-commercial use in accordance with these Terms.

  • User Content: Any content you upload or share on the Lifalytics platform, such as workout routines, health data, or feedback, remains your property. By uploading or sharing content, you grant Lifalytics a worldwide, royalty-free license to use, display, reproduce, and distribute that content for the purpose of providing the platform services.

12. Disclaimers and Limitation of Liability

  • Platform Availability: Lifalytics strives to provide a seamless experience, but we do not guarantee that the platform will always be available, secure, or free of errors.

  • No Medical Advice: Lifalytics is not a healthcare provider, and the information and analytics provided through the platform do not constitute medical advice. Always consult a healthcare professional for medical concerns.

  • Limitation of Liability: To the fullest extent permitted by law, Lifalytics and its affiliates, officers, directors, employees, and agents are not liable for any direct, indirect, incidental, or consequential damages arising from your use of the platform, including, but not limited to, data loss, inaccuracies, or personal injury.

13. Indemnification

You agree to indemnify and hold Lifalytics, its affiliates, employees, and agents harmless from any claims, liabilities, damages, losses, or expenses (including legal fees) arising out of or related to your use of the platform, violation of these Terms, or infringement of any third-party rights.

14. Termination

Lifalytics reserves the right to suspend or terminate your account at any time for any violation of these Terms or for any reason at our sole discretion. Upon termination, your right to access the platform will immediately cease, and any data associated with your account may be deleted or retained as outlined in our Privacy Policy.

15. Governing Law and Dispute Resolution

These Terms are governed by and construed in accordance with the laws of [Insert Jurisdiction], without regard to its conflict of law principles.

  • Dispute Resolution: Any disputes arising out of or related to these Terms or the use of Lifalytics will be resolved through binding arbitration in accordance with the rules of [Insert Arbitration Institution], and the decision of the arbitrator will be final.

  • Venue: Any legal action or proceeding arising out of or related to these Terms or the use of the platform shall be brought exclusively in the courts of [Insert Location].

16. Severability

If any provision of these Terms is held to be invalid or unenforceable, such provision will be enforced to the maximum extent possible, and the remaining provisions will remain in full force and effect.

17. Contact Information

If you have any questions or concerns about these Terms, please contact us at:

  • Email: info@lifalytics.com

  • Mailing Address: Lifalytics, 8105 Stephenson Rd, Apex, NC 27539

By using Lifalytics, you agree to these Terms and Conditions. Thank you for trusting us with your health and wellness journey.